Hello, I would like to request a full refund for the WC Affiliate plugin purchase in the amount of $79.99. Our Order ID is #1189. Please process this refund without any additional retention efforts or unnecessary delays. I have already been working with your support team, and it is clear that this product will not […]
Good day, I have been unable to get my paid version of WC Affiliate to function properly. Once I have registered via the application form and attempt to login, it takes me back to a registration form instead of my affiliate dashboard. Please assist. I have had this issue for months now and urgently
WC AFFILIATE DASHBOARD NOT ACCESSIBLE Read More »
Hi, I updated the WC Affiliate Pro in my site, around 7PM (GMT+8), March 8. It broke my site and made it inaccessible. I then went to Cloudways to restore a backup from March 5, which I successfully did. But after that, the site is broken again. Any help is greatly apprciated. Thank you! Kind
March 8 WC Affiliate Pro Plugin update broke my site Read More »
Hi I have tried the checkout builder and the templates but payment methods are not displaying correctly. They show extra bullet points next to the radio buttons and when the customer clicks on ‘Credit/Debit card’ or ‘Paypal’ nothing comes up with no options for next steps. What can I do?
My name is Mikey Romero from Baked Chicken Farm Store We just purchased and installed WC Affiliate and I’m working through the initial setup as a complete beginner. I would really appreciate your guidance to get everything configured correctly and onboard our team. How we plan to use the plugin: We sell merch though our ecomm
Hi How can i access the customer dashboard?
Cannot Access the Customer Dashboard Read More »
Hi, I received today this email below, mentioning an automatic renewal. I placed an order one year ago, but the plugin is not active. Also, i did not receive any email indicating the plugin would renew soon; the only indication was given today. I do not intend to keep the plugin active. What can we
Dear Sir or Madam, I hereby formally demand the immediate reimbursement of the fee I have paid. Despite multiple attempts to contact your support team, I have received no response whatsoever. Proper customer service has not been provided. Furthermore, the purchased product is not functional and does not meet the contractually agreed specifications nor the
Hello, is anyone there? Is your support team even active? I am writing for the third time and have received no response. Should I request a refund, or are you actually willing to provide support? Once again: the templates are not loading in the admin area. It only displays a blank page. Additionally, I would
